Scaled and led an operations technology engineering team to deliver mission-critical logistics and warehouse systems supporting high-volume consumer commerce. Implemented development processes and engineering best practices to improve delivery velocity, system reliability, and product quality.
Architected and delivered foundational services for fulfillment and warehouse operations, driving measurable improvements in efficiency and cost reduction. Served as Product Owner for warehouse operations and customer support platforms, achieving a 20% reduction in operational costs.
Designed and built a custom warehouse management system using modern backend technologies, ensuring business continuity and resilience during infrastructure or cloud service disruptions.